Privacy Policy

1. Information We Collect

We may collect the following types of personal and usage information:

• Personal Information Provided by You:
  • Name, email address, phone number
  • Project details or service preferences (e.g., video type, event info)
  • Any files or media you submit through contact or project forms
• Automated Information:
  • IP address, browser type, and device information
  • Pages visited and time spent on our site
  • Referral links or search terms
  • Cookies and similar tracking technologies
• Social and SEO Integration:
  • When you interact with us via social media or third-party tools (e.g., Facebook, Google My Business), we may receive information based on your profile and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries or process form submissions (e.g., project start, quote requests)
• To deliver and improve our video, photography, editing, and aerial services
• To personalise your experience on our website
• To perform SEO, analytics, and user behaviour tracking (e.g., via Yoast, Google Analytics)
• To comply with legal obligations or resolve disputes

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers involved in delivering your project (e.g., editors, videographers, drone operators)
• Marketing Tools like SEO plugins, analytics platforms, and social media integrations
• Legal Authorities where required by law or to protect our rights

4. Use of Cookies

Our website uses cookies to enhance user experience, track analytics, and support SEO:

• Necessary Cookies – for form submissions and session management
• Performance Cookies – for tracking website performance via tools like Google Analytics
• Marketing Cookies – when using social integrations (e.g., Meta Pixel or YouTube embeds)

You can manage or disable cookies in your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. Information submitted via forms is securely transmitted, and our hosting providers follow industry best practices.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., Vimeo, Instagram, Facebook). We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent at any time
• Request that we restrict or cease processing your data

To exercise any of these rights, please contact us at info@focalvision.com.au.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

For questions or concerns regarding your privacy, you can contact us at:

Focal Vision
Sydney, Australia
📧 info@focalvision.com.au
🌐 https://focalvision.com.au